Shreyas Chavan

 

Tracked customer laptop repairs and system updates.

Assisted customers with new and refurbished laptops.

Collected client feedback on laptop repair experiences.

 Resolved client problems promptly and effectively.

  Performed laptop body replacement, RAM, and SSD installation.

 Installed operating systems on laptops.

 Maintained records of customer vehicle servicing and system updates at the service centre workshop.

 Obtained customer reviews on vehicle servicing experiences.

 Resolved customer complaints in a timely and efficient manner.

  Provided administrative support to front office staff.

   Printed and updated customer service manuals.

  Managed email correspondence and ordered office supplies.

Filed various documents, maintained databases, and scheduled appointments.

 Kept detailed records and maintained bill records.

A comprehensive program focused on the study of English language, classical and modern literature, literary criticism, and cultural studies. The course developed strong skills in: Critical thinking and analysis through interpretation of prose, poetry, and drama. Advanced communication abilities in both written and spoken English. Research and academic writing with an emphasis on clarity, structure, and argumentation. Understanding of literary history from ancient to contemporary periods, including global and Indian English literature. Creativity and problem-solving through essays, projects, and presentations.

Science Stream (Physics, Chemistry, Biology, Mathematics) Successfully completed Higher Secondary education with specialization in the Science stream, focusing on core subjects of Physics, Chemistry, Biology, and Mathematics. Gained a strong foundation in analytical reasoning, problem-solving, and scientific concepts, along with practical laboratory experience.

Secondary School Certificate (S.S.C.) Secondary School education with a focus on core subjects such as English, Mathematics, Science, and Social Studies. Built a strong academic foundation in logical reasoning, communication, and problem-solving skills. Developed essential knowledge in languages, quantitative aptitude, and general sciences, preparing for higher secondary education in the Science stream.

Red Hat Certified System Administrator (RHCSA) Successfully earned the Red Hat Certified System Administrator (RHCSA) credential, validating hands-on expertise in Linux system administration. Proficient in managing users and groups, configuring storage, securing Linux systems, and automating tasks using shell scripting. Skilled in installing, configuring, and troubleshooting Red Hat Enterprise Linux environments to ensure system reliability, performance, and security.

AWS Solutions Architect – Certified Achieved AWS Solutions Architect certification, demonstrating expertise in designing, deploying, and managing scalable, highly available, and fault-tolerant systems on Amazon Web Services. Skilled in implementing secure and cost-effective cloud architectures aligned with business needs.