I’m Sourav, a resilient and motivated professional transitioning from customer support into technical domains with a strong foundation in JAVASCRIPT, SQL, Node.js, React, and Salesforce CRM. Skilled in APIs, Git/GitHub, I thrive in agile environments where collaboration, adaptability, and problem-solving are key.
A strong Salesforce CRM Developer combines technical expertise with problem-solving skills, ensuring that organizations maximize the value of their CRM investment. They play a critical role in enabling sales, marketing, and support teams to deliver exceptional customer experiences.
L1 Support Engineer at Infodart, the role focuses on providing first-line technical support to clients and internal teams, ensuring smooth operations and quick resolution of issues.
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