Kirtan Dhinoja

Tech Stack: Microsoft Copilot Studio, Azure AI, RAG, Prompt Engineering, Conversational AI > Designed and delivered 2+ AI-powered chatbots supporting business workflows and internal knowledge access. > Used RAG-based architectures to enable accurate, context-aware responses across 20+ documents, reducing manual query effort. > Leveraged Azure AI services to build scalable chatbot solutions aligned with business requirements. > Supported data alignment and knowledge organization, ensuring high-quality AI outputs. > Built chatbots using Nebula One, exploring alternative platforms to improve conversational design efficiency. > Worked closely with stakeholders to refine chatbot behavior based on feedback and usage patterns.